Member utilities experiencing conditions that make it impractical to fully comply with Chapter 556, can declare extraordinary circumstances. Extraordinary circumstances can be declared for one member code or more if you have several codes. This relieves member utilities from the legal responsibility of locating and marking their underground facilities within the legal time frame. It does not relieve excavators from their responsibility of calling 811 to request locate tickets before digging.

Extraordinary circumstances are most often weather-related conditions such as a hurricane or tropical storm, but other conditions are possible.

Facts about extraordinary circumstances

  • You will continue receiving locate tickets as long as your receiving equipment is functioning. If not, the tickets will remain in queue at Sunshine 811's call center and will be delivered as soon as your equipment is working properly.

  • Your member code and contact information will continue to be listed on tickets so excavators are aware of your facility.

  • The positive response system automatically replies on your behalf with code 3T that states: "Extraordinary circumstances exist. Call utility owner/operator provider for this location."

  • Sunshine 811 does not take declarations Saturday or Sunday. If you anticipate unusual conditions, please submit your request before 5 p.m. Friday.


Extraordinary Circumstances in Other States


North Carolina

South Carolina

Declare Extraordinary Circumstances

Please enter all member codes that you are declaring,
Submitter's Name
Enter "Extraordinary Circumstances Declaration" in subject line.

Cancel Extraordinary Circumstances

Please enter all member codes that you are canceling.
Submitter's Name
Enter "Canceling Extraordinary circumstances" into subject line.

Questions: (800) 651-6720