Welcome to Sunshine 811

Thank you for your interest in Sunshine 811. Our members enjoy the protections offered by the Underground Facility Damage Prevention and Safeyt Act, Chapter 556, Florida Statutes, as well as the high-quality services offered by our call center. You also enjoy the benefits of a robust damage prevention department that provides education and awareness for our stakeholders throughout Florida.  

To complete the membership process, we need the following completed items:

  1. Membership application
  2. Service area (Shape files, drawn onto irth maps, etc.)
  3. Database activation form

Throughout your membership, our Member Services Department is here to help you with the following:

  • Ticket destination Changes/Delivery Issues
  • Declaring Extraordinary Circumstances
  • Grid Database Issues
  • IrthNet Questions
  • Member Contact Information Issues
  • Positive Response Issues / Questions
  • Ticket Resends

Upon joining, you will be assigned a member service representative. You may contact that representative or use the general contact information.

(386) 575-2009

Membership Forms

Membership application

Database activation form

Irth internet activation request

Catastrophic contact update