Sunshine 811 is a not for profit corporation which began with the 1993 adoption of the "Underground Facility Damage Prevention and Safety Act," Chapter 556, Florida Statutes. Underground utility owners and operators are required by this law to be members of Sunshine 811. Member underground utility owners and operators fund its operation.

Making Florida the safest place to dig is our purpose. We also: 

  • Educate excavators on the 811 process.

  • Process the excavator's dig site and contact information.

  • Send the above information to member utility companies.

  • Operate the Positive Response System, which makes it easy for utilities and excavators to communicate.

For the excavator, calling 811 helps prevent hefty fines and repair costs due to utility service outages, injuries, environmental contamination and property damage.

Hours and Holidays

Sunshine 811's Administrative office
Open 8 a.m. to 5 p.m. Monday through Friday
Contact us at 386-575-2000 or 800-638-4097

Sunshine 811's Call Center
Open 7 a.m. to 5 p.m. Monday through Friday
Contact the center for locate tickets at 811 or 800-432-4770

Sunshine 811 will be closed the following holidays:
New Year's Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
The Friday after Thanksgiving
Christmas Eve
Christmas Day


The mission of Sunshine 811 is to promote and facilitate excavation safety and underground facility damage prevention.


Florida, the safest place to dig.

Quick Facts

  • Established In 1993

  • 1,000+ Members

  • Serves All 67 Counties In Florida

  • Internet Ticket Entry Available Around-The-Clock

  • 1.2 Million Incoming Locate Tickets

  • Average Of Seven Member Notifications Generated For Each Ticket Produced

  • 7.2 Million Total Outbound Ticket Transmissions To Our Members