Contact Us

By Phone

Call 811 or (800) 432-4770 and select one of the options below.

Locates - Option 1

Call Center - Option 1

Contact the Call Center to submit a locate ticket if you have not signed up and completed internet ticket training for Exactix, or to renew, cancel or revise your ticket.

Positive Response - Option 5

ITE Support - Option 7

Member Services - Option 3

  • Ticket Destination Changes/Delivery Issues

  • Declaring Extraordinary Circumstances

  • Grid Database Issues

  • Utilisphere/IrthNet Questions

  • Member Contact Information Issues

  • Positive Response Issues / Questions

  • Ticket Resends

Law Enforcement - Option 8

Administrative Offices - Option 6 then:

  • Accounting - Option 1
    - Member and Associate Member Billing Issues, Vendor Inquiries

  • Education - Option 5
    - Education and Presentations
    - Field Issues
    - Questions About the Law and Call Center Procedures

By Mail

Sunshine 811
11 Plantation Rd
DeBary, FL 32713

 
 

By Form

Please complete the form below