Owners and operators of underground facilities in Florida are required to be members of Sunshine 811. (s.556.104 of the “Underground Facility Damage Prevention and Safety Act,” Chapter 556, Florida Statutes.)

Our Member Services Department is available Monday through Friday, 7 a.m. to 6 p.m. to answer your questions and provide technical support. 

During the application process, you will develop a map of your service area. Our computers use this information to properly route locate tickets to you based on the information provided by an excavator. Mapping your service area is done online, giving you easy access and extraordinary flexibility.

Member Services
(800) 651-6720

Membership benefits

  • Protects your underground facilities by informing you when excavators are digging near your lines

  • Streamlined communication process between member and excavator

  • Satisfies Chapter 556.104, Florida Statutes, requirement to participate as a member operator of system

  • Access to and inclusion in many promotional and educational programs (which may satisfy or count toward legal promotion and education requirements)

Billing structure

Sunshine 811's fiscal year runs June 1 - May 31. 

  • New Member Billing

New members are billed monthly for the actual number of tickets transmitted to them for the previous month, until they have established a billing history of at least 12 months.

  • Existing Member Billing

Members with 12 months of billing history are billed based on their percentage of the total ticket transmissions and the approved budget. Members whose assessments are less than $20 will be billed annually.